System Administrator
Sacramento Coca-Cola || March 2005 - Present

  • Partnered with AT&T and successfully moved a DSL and P to P T-1 enviorment to MPLS for all remote sites.
  • Lotus Notes collaboration as the Domino Server Administrator
  • Maintain concise documentation ensuring compliance for all corporate software licensing and maintenance contracts
  • Manage server farm in an Active Directory enviornment; responsible for network back and recovery
  • Mentor and supervise two or more network support team members; manage on-site help desk.

 

Network Administrator
Thunder Valley Resort || 2006 - March 2006

Maintain IT infrastructure for this company with nearly $1Billion in Annual income, including six restaurants, transactions for 2,000 + slot machines, and site-wide audio/visual system. Current Network Administrator managing all network accounts, policies and securities for nearly 1,000 employees.

  • Add/Modify/Terminate all user accounts per IT Director's approval
  • Verify backups are successful, troubleshoot backup issues and consult with upper management and outside vendors as needed. Manage off and on-site tape storage, and restoration of mission critical data.
  • Coordinate with upper management and other IT personnel on researching, testing and implementation of system upgrades.
  • Function as tier-two support for help desk.

IT Support Specialist
Thunder Valley Resort || Feb 2003 -- 2006

First point of contact for problem resolution. Troubleshoot and isolate complex, live problems. Oversee all applications for operations and administration. Train and supervise new IT team members and operate a 24/7 on-call customer support center. Manage and coordinate IT vendor services and support. Analyze, configure, install and maintain servers, workstations and application software

  • As one of the first 25 employees, spearheaded design and building of company-wide IT/IS infrastructure, and installed equipment
  • Function administratively for implementing department policy and procedure, communicating with staff, management and vendors

IS Support Engineer || Volunteer
University of California at Davis Medical Center || Sacramento || 2002 -2003

Contributed to Volunteer services organization on a full time basis. Provided primary desktop support for UC Davis medical Center, ER, Life Flight, Operating Rooms and Intensive Care Units. Performed project management functions and collaborated across departments with staff and management.

  • Assessed needs, developed requirements, and implemented upgrades in major equipment turnover.

Computer Technician
Olympic College || Bremerton, WA || 2001 - 2002

On a team of 7 students selected to provide desktop support to entire campus, including 100 + staff members and five computer labs with 100 + computer total. Maintained and upgraded hardware/software.

  • Assessed hardware and software needs and made recommendations for purchases.

Principal/Operations Manager
New Business Startups || Shelton, WA || 1994 - 2001

Driving force behind two startups: construction and property management business and international import business.

  • Gabriel Homes (1994 - 2001) Took over all operations, administrative and accounting functions to help manage business growth. Provided interior design assistance for residential and small commercial buildings. Negotiated contracts with sub-contractor and vendors.
  • Property Management (1996 - 2001) Owned and managed 24 commercial and residential units. Created multiple customized rental contracts. Computerized accounting with Quick Books Pro. Active participant and on the Board of Directors for trade organization.
  • Case by Case Imports (1999 - 2001) Identified opportunity to capitalize on niche market in black pearl business. created company from ground up, sourced product, developed sales and distributions system, and opened retail store. Obtained $100,000 in startup capital. Created www.casebycaseimports.com

Teacher
Mason County School || Shelton WA || 1982 - 1994

 

References available upon request

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